444cb's Privacy Policy

1. Introduction

444cb is an online entertainment platform that provides sports betting, live casino, and slot game services for players in Bangladesh. We believe that your privacy is a fundamental right, and our privacy policy is built on that belief.

This privacy policy ("Policy") applies to the 444cb website and all related services. It explains what types of information we collect, why we collect it, how we use it, and under what circumstances it may be shared with third parties. This policy also describes your rights to control your information.

444cb always believes in transparency. We want you to use our platform fully informed. That is why this policy is presented in a simple, clear way so that every user stays aware of their rights and responsibilities.

2. What Information We Collect

444cb collects certain personal information to provide services, manage accounts, and meet legal obligations. The categories of information collected are described in detail below:

2.1 Information Provided at Registration

When you create an account on 444cb, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — confirmation of 21+)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka / BDT)

2.2 Identity Verification Information (KYC)

For financial transactions and legal compliance, 444cb may conduct identity verification (Know Your Customer or KYC) processes in certain circumstances. Information collected in this case may include:

• National ID (NID) or passport copy
• Proof of address (utility bill or bank statement)
• Proof of ownership of payment method

2.3 Financial Transaction Information

During deposits and withdrawals, we record information related to payment methods, such as bKash, Nagad, or Rocket numbers and transaction amounts. Complete bank account or card numbers are never stored on our servers.

2.4 Automatically Collected Information

Certain technical information is automatically collected while you use our site:

• IP address and geographic location
• Device type, operating system, and browser version
• Date, time, and duration of site visits
• Pages viewed, links clicked, and game history
• Referrer URL (the site you came from to reach our site)

3. Purpose of Using Information

444cb uses your information only for specific, clear, and lawful purposes. We never use it beyond the purpose for which it was collected.

• Account Management: Completing your registration, verifying login, and ensuring account security.
• Service Delivery: Enabling gameplay, providing bonuses, and processing deposits and withdrawals.
• Customer Support: Assisting with your complaints, questions, or issues via 24/7 live chat and email.
• Security and Fraud Prevention: Detecting suspicious activity and preventing multi-accounts and fraudulent transactions.
• Legal Compliance: Following anti-money laundering (AML) rules and meeting regulatory authority requirements.
• Personalized Experience: Recommending games and providing relevant offers based on your preferences.
• Platform Improvement: Analyzing user behavior to improve service quality.
• Responsible Gaming: Identifying excessive play patterns and taking necessary action.

4. Cookies and Tracking Technologies

444cb uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

4.1 Types of Cookies We Use

• Essential Cookies: These are necessary for the site to function properly. They include maintaining login sessions and remembering language preferences.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to measure site traffic and understand user behavior.
• Security Cookies: Used to prevent fraud and unauthorized access.

4.2 Cookie Controls

You can accept or reject cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some important site functionality and you may not be able to log in to your account.

5. Information Sharing Policy

444cb does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third parties that help operate our services, such as payment processors, game providers (companies like Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe), and technology infrastructure providers. Only the necessary information is shared with these partners, and they are required to follow our privacy standards.

5.2 Legal Obligations

In the case of a court order, government directive, or other legal process, we may be required to provide relevant information to the concerned authorities.

5.3 Business Transfers

If ownership or the business structure of 444cb ever changes, user information may be transferred to the new entity. We will notify you in advance of any such change.

6. Data Retention and Security

444cb uses industry-standard security technologies and practices to keep your personal information secure.

6.1 Security Measures

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology.
• Password Hashing: Your password is never stored directly — it is kept as a strong cryptographic hash.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for account security.
• Firewall Protection: Our servers are protected by multiple layers of firewalls.
• Regular Security Audits: Our systems undergo regular security testing.

6.2 Data Retention Period

We retain your information for as long as it is needed to provide services or meet legal obligations. Even after an account is closed, certain information may be retained for a specified period for legal reasons. Once that period has passed, the information is securely deleted.

7. Your Rights

As a 444cb user, you have the following rights over your own personal information:

• Right to Access: You have the right to know what information we hold about you and to receive a copy of that information.
• Right to Correction: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Deletion: In certain circumstances, you have the right to request deletion of your personal information. However, some information may not be deletable due to legal obligations.
• Right to Restrict Processing: You can ask us to limit the processing of your information for specific purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time from any processing of your information that is based on your consent.
• Right to Lodge a Complaint: If you are not satisfied with how we handle your information, you can contact our support team.

To exercise these rights or for any questions about your information, contact us at [email protected].

8. Protection of Minors

444cb strictly does not provide services to persons under the age of 21. Our platform is for adults aged 21 and above only.

We verify age at registration and may request additional proof if there is any doubt. If we learn that a minor is using our platform, their account will be immediately closed and the related information will be deleted.

We do not knowingly collect or store the personal information of any minor. If a parent or legal guardian believes that a minor has registered on our platform, please contact us immediately.

9. Third-Party Links and Services

444cb's game portfolio uses software from various game providers. These providers operate under their own privacy policies, and information collected on their platforms is handled according to their own policies.

444cb is not responsible for the privacy practices of third-party services or sites. We recommend that you read the privacy policy of any third-party service before using it.

10. Privacy Policy Changes

444cb may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed at the top of the website.
• The "Last Updated" date at the top of this page will change.

If you continue using our platform after changes are made, it will be assumed that you have agreed to the updated policy. We recommend that you review this page regularly.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, contact us through the following:

• Email: [email protected]
• Live Chat: Use the chat button at the bottom right of the website — 24/7 support in Bengali is available.

Our privacy team will try to process your request as quickly as possible. We generally respond within business days. For urgent matters, using live chat will get you faster assistance.